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PUBLICATION Search the Latest Books and Brochures |
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Journey to Lean | ||
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| Lean management is back on the agenda. The management method that steered many major organizations back to the path of growth in the early '90s is now making a comeback. The authors contributed to this development with their book "Journey to Lean", published in 2004, in which they describe how companies can make lean practices stick. A German edition has now appeared under the title "Unternehmen Lean. Schritte zu einer neuen Organisation" ("The Lean Company. Steps Towards a New Organization"). | |||
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CARE - Creating higher Aftersales Revenues and Earnings | ||
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| The automotive spare parts and service business is set to face some big challenges in the next few years. Automakers' authorized service centers and second brands are involved in a struggle with service chains and independent providers for a share of the stagnating market. A new brochure, CARE (Creating higher Aftersales Revenues and Earnings) has been published by McKinsey & Company, which provides all stakeholders in the aftermarket business with an in-depth look at success strategies and the future economics of the automotive parts and service aftermarket. The brochure is based upon a 12-month empirical research project undertaken by McKinsey's Automotive & Assembly Sector. |
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Books by McKinsey authors |
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For additional resources, please refer to the McKinsey Quarterly Web site. |