SCM Diagnostics offers an overview of proven approaches to successful supply chain management (SCM) and a self-diagnostic questionnaire. Together, they provide an easy-to-use frame of reference for evaluating SCM performance across all major business functions.

The questionnaire helps to pinpoint areas for improvement relating to the key cross-functional issues in SCM such as customer interfaces, sales and production planning, order management, supplier interaction, and distribution. Its focus is not on quantitative analysis, but on the major SCM questions that McKinsey has encountered in hundreds of client situations.

Of course, no single framework can address the entire range of SCM issues and priorities within a given company, nor the challenges facing specific industries. If you would like to learn more, we would be happy to discuss our frameworks, approaches, case solutions, and tools in more detail.

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